Only buyers who meet all of the following criteria may apply for compensation: 1. The seller to whom the buyer applies for compensation and the goods to be traded must have joined the 15-day or 7-day replacement service. 2. Buyers and sellers must have Alipay guaranteed transactions; 3. Any of the following situations occur in the after-sales process: a. The seller refuses to perform the promised 15-day or 7-day replacement service; b. The seller shall charge an out-of-range

The goods referred to in the buyer's refund application are within the scope of the "15-day replacement service" or "7-day replacement service" service guarantee. Specific service coverage: 15-day exchange service: When the buyer purchases the "15-day exchange Service" goods (except customized products) through the online transaction supported by Alibaba China Station, the seller provides the buyer with exchange service within 15 days after the buyer signs for the goods, unde

The interpretation and application of this Agreement, as well as disputes related to this Agreement, shall be handled in accordance with the laws of the People's Republic of China, and the people's court of the place where Alibaba is domicile shall be the court of first instance. 2. You understand and agree that if you open the 8-day No Reason return service, in the case that the corresponding category of goods supports the 7-day No reason return service, 8-day no reason retu