Hello, depending on the method you used to pay, the refund method will be different: 1. If you use Alipay to pay, the refund will be returned to your bound Alipay account after the refund is successful; 2. If you choose to pay by credit card, the amount will be refunded to the credit card account used at the time of payment First, how to check the refund amount? You log in to [My Ali] - [Buyer Transaction Management] - [Purchased goods] to find the order you need to view the

Don't worry, you can deal with your problem from the following aspects: 1. You can contact the seller in time to understand the reasons for refusing to refund and negotiate the plan. After reaching a consensus, the seller can continue to operate and agree to refund after you modify the refund agreement; 2, if you can not reach an agreement between the two parties, in the refund application 3 days, the seller refuses your refund application can apply for customer service inter

3 days after you apply for after-sales, if you and the seller still do not reach an agreed solution, you can choose according to the situation: 1. If the seller has not operated, wait for the application for after-sales 5 days, the system automatically defaults to the seller's consent to after-sales. 2. If the seller refuses the after-sales agreement, click the "Complaint" button on the after-sales details page or the refund and return management list page to apply for custom