When the buyer receives the goods due to product problems or other reasons need to refund the return. The detailed operation process is as follows: First, the buyer applies for a refund 1. Click "Apply for refund", please find in "My Ali" and enter the "Buyer Transaction Management" service, click "purchased goods" to find the transaction order that needs to apply for refund, click the "Apply for refund" link at the end; 2. Select the refund item, the system will open a new w

Hello, depending on the method you used to pay, the refund method will be different: 1. If you use Alipay to pay, the refund will be returned to your bound Alipay account after the refund is successful; 2. If you choose to pay by credit card, the amount will be refunded to the credit card account used at the time of payment First, how to check the refund amount? You log in to [My Ali] - [Buyer Transaction Management] - [Purchased goods] to find the order you need to view the

Don't worry, you can deal with your problem from the following aspects: 1. You can contact the seller in time to understand the reasons for refusing to refund and negotiate the plan. After reaching a consensus, the seller can continue to operate and agree to refund after you modify the refund agreement; 2, if you can not reach an agreement between the two parties, in the refund application 3 days, the seller refuses your refund application can apply for customer service inter