At present, the acceptance scenarios of malicious behavior complaints include abnormal shooting, abnormal refund, abnormal complaints and unreasonable evaluation: 1. Abnormal snapping: Usually refers to the malicious behavior of buyers who take a large number of frequent snaps of merchants' goods but do not pay by taking advantage of the convenience of online ordering or refund process, or launch a refund immediately after payment, which seriously affects the business order o

False trading risk control team monitoring, other members of the report may detect suspected false trading. Then, the system will synthesize multiple factors to check the entire transaction process. When such abnormal transactions are found, the transaction data will be temporarily frozen in order to avoid buyers' doubts. If you have an order that is judged to be suspected of false trading, you can log in to [My Ali] - [Complaint Report] - [Seller's false trading], [Shortcut

If you have an order suspected of false transactions, please provide the corresponding voucher online within 5 working days of receiving the notice. Please log in [My Ali] - [complaint report] - [Seller false transaction], find the corresponding order according to the prompts on the page to provide evidence, when you provide the relevant voucher information we will verify the data again, if it is not abnormal transaction we will restore your information in time, the data r