FAQs-Order Fulfillment from ZQ Dropshipping

Welcome to the Order Fulfillment FAQ section of the ZQ Dropshipping blog!

Here, we answer your most pressing questions about how ZQ handles order fulfillment, from processing and shipping to delivery timelines and service fees. Whether you're new to dropshipping or looking to streamline your operations, this section will help you understand how our efficient and reliable fulfillment process works to support your business growth.

Q: Do you offer an auto-fulfillment service for my orders and how?

A: Yes. The Auto Fulfillment authorization can be easily activated through your ZQ Dropshipping account:

1. Log in to your ZQ Dropshipping dashboard

2. Navigate to Settings

3. Select Payment Setting

4. Review the Auto Fulfill Authorization Agreement

5. Toggle the "Auto Fulfill" switch to enable the service

6. Click "Yes, I agree" to confirm your authorization

Key Benefits

• Time Efficiency: Eliminates manual order processing steps

• 24/7 Operation: Orders process automatically regardless of your timezone

• Faster Fulfillment: Reduces processing delays for improved customer satisfaction

• Business Scaling: Handle increasing order volumes without proportional time investment

• Operational Consistency: Maintains consistent fulfillment standards across all orders

Q: What are the steps of order fulfillment?

A:(If it’s your first order)

1. Contact your account manager to create your product listings and map them to your store.

2. Pay for the unfulfilled orders through the ZQ system. We will purchase the products and wait for them to arrive at our warehouse. If we already have inventory in stock, your orders will be processed within 24–48 hours.

3. Once the products are ready, we’ll package your orders. If you need product photography before shipping, we can provide that service as well.

4. After packaging, the tracking numbers will automatically update in the ZQ system and sync with your store.

Q: Do I need to buy inventory first?

A: While it’s not required, we recommend purchasing inventory in advance for the following reasons:

1. To avoid the risk of your supplier’s products going out of stock.

2. To minimize delays caused by domestic shipping, which can take 3–5 days.

3. To negotiate better pricing with suppliers when purchasing in larger quantities.

4. To enable branded dropshipping by pre-stocking products with your custom packaging or labels.

Investing in inventory upfront can help you secure a more reliable supply chain and build a stronger brand for your business.

Q: How many days will it take to fulfill my orders?

A: Processing Timeline Overview

Dropshipping Orders

When you don't have inventory stored in our warehouse:

1. Order Payment → Order status changes from "Unfulfilled" to "Processing"

2. Automatic Supplier Purchase → Our system immediately places order to supplier

3. Domestic Shipping → 3-5 days for product to arrive at our warehouse from Chinese supplier

4. Warehouse Processing → Within 24 hours of receiving product

5. International Shipping → Order status changes to "Fulfilled"

Total Processing Time: Typically 4-6 business days from payment to international shipment

Inventory Orders

When you have stock stored in our warehouse:

1. Order Payment → Order status changes from "Unfulfilled" to "Processing"

2. Warehouse Processing → Within 24 hours of payment

3. International Shipping → Order status changes to "Fulfilled"

Total Processing Time: Within 24 hours from payment to international shipment

Q: Is there a service fee for order fulfillment?

A:

China Warehouse Fee Structure Basic Fees

Fee Type	Description	Cost
Product Cost	Original price from 1688/Taobao/Chinese suppliers	Varies by product
Purchase Service Fee	Procurement service charge per item	Variable (can be reduced or eliminated with account upgrades)
Domestic Shipping	Transportation from supplier to ZQ China warehouse	Based on actual shipping cost within China
International Shipping	Delivery from ZQ warehouse to customer	Calculated by weight, dimensions, and destination
Standard Fulfillment	Basic order processing fee	$1 USD per order (for orders with fewer than 5 items)

Optional Service Fees

Service	Description	Cost
Basic Quality Inspection	Visual check for obvious defects	Included in standard service
Functionality Testing	Testing product operation/functionality	$1 USD per item
Detailed Quality Check	Comprehensive inspection with photos	$1 USD per item
Custom Packaging	Special packaging requirements	Varies based on specifications
Logo Printing	Adding your logo to products or packaging	$1 USD per logo

Value-Added Benefits

• Volume Discounts: Available for high-volume sellers

• Long-Term Storage: Free storage for up to 1 year

• Consolidated Shipping: Multiple products in one package

• Automated Order Processing: Integration with e-commerce platforms

South Korea Warehouse Fee Structure

Basic Fees

Fee Type	Description	Cost
Product Cost	Original price from Korean suppliers/Gmarket	Varies by product
Purchase Service Fee	Procurement service charge per item	Variable (can be reduced with account upgrades)
Domestic Shipping	Transportation within Korea to ZQ warehouse	Based on actual Korean domestic shipping rates
International Shipping	Delivery from Korea to customer	Calculated by weight, dimensions, and destination

Fulfillment Service Fees (Tiered by Order Size)

Order Size	Fulfillment Fee
1-4 items	$2 USD per order
5-8 items	$4 USD per order
9-12 items	$6 USD per order
13+ items	+$2 USD for each additional 4 items

Optional Services

• Quality inspection services (similar to China warehouse options)

• Custom packaging solutions

• Special handling for fragile Korean products

• K-beauty product verification

Storage Fees

• Free Storage Period: 30 days

• Extended Storage: $1 USD per cubic meter per day after free period

United States Warehouse Fee Structure

The US warehouse operates on a more comprehensive fee structure designed for bulk inventory management and domestic fulfillment within the United States.

Inbound Processing Fees

Service	Description	Cost
Receiving Fee	Processing incoming inventory	Varies by product type and volume
Labeling Fee	Applying required product labels	Priced per item based on requirements
Inspection Fee	Quality verification upon arrival	Varies by product complexity
Inventory Placement	Organizing products in warehouse	Included in receiving fee

Order Fulfillment Fees

Service	Description	Cost
Pick & Pack Fee	Order preparation	Varies by product type
Packaging Materials	Boxes, bubble wrap, etc.	Charged based on usage
Outbound Shipping	Domestic US delivery	Based on carrier rates and destinations
Special Handling	For fragile or oversized items	Additional fee where applicable

Additional US Warehouse Services

Service	Description	Cost
Product Photography	Professional product images	Custom quote based on requirements
Returns Processing	Handling customer returns	Fee per returned item
Restocking	Returning items to inventory	Fee per restocked item
Inventory Reporting	Detailed stock level reports	Included in basic service

Note: US warehouse fees vary significantly based on product specifications, dimensions, and handling requirements. ZQ provides custom quotes for specific products and fulfillment needs.

Storage Fees

• Free Storage Period: 30 days

• Extended Storage: $1 USD per cubic meter per day after free period

Fee Comparison Across Warehouses

Primary Differences

Fee Category	China Warehouse	Korea Warehouse	US Warehouse
Fulfillment Base Fee	$1 (under 5 items)	$2 (1-4 items)	Custom quote
Free Storage Period	365 days	30 days	30 days
Extended Storage Rate	Contact for rates	$1/m³/day	$1/m³/day
Purchase Service Fee	Reducible to zero	Reducible to zero	N/A (bulk receiving)

Cost Optimization Tips

1. Strategic Inventory Placement:

   • Use China warehouse for long-term storage needs

   • Position fast-moving US-bound inventory in the US warehouse

   • Use Korea warehouse for authentic Korean products

2. Order Consolidation:

   • Bundle multiple items to optimize fulfillment fees

   • Consider batch ordering to reduce per-item costs

3. Account Upgrades:

   • Upgrade your ZQ account level to reduce procurement service fees

   • Higher volume sellers qualify for preferential rates

4. Shipping Optimization:

   • Choose the most cost-effective shipping method based on urgency

   • Consider product dimensions when calculating shipping costs

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Still Have Questions? Contact Us!

Whatsapp: +86 188 8483 1329

Email: support@zqdropshipping.com

We’re here to help you succeed in your dropshipping journey. If you have additional questions, need a personalized quote, or are ready to join ZQ Dropshipping, don’t hesitate to reach out.

Our team is dedicated to providing tailored solutions to meet your business needs. Contact us today and take the first step toward growing your e-commerce business with ZQ!