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Sam Xia

Customer Manager

University of Dundee

10 Years experience in E-commerce focusing on order fulfillment and logistic management

Common problems related to 1688 malicious behavior-2

3, abnormal complaints: usually refers to the abnormal buyers who do not use the seller's behavior defects at the information display level or in the transaction process for the purpose of obtaining benefits by threatening or threatening the seller;


4. Abnormal evaluation: Buyers publish advertisements, meaningless, abusive, divulging other people's information, peer attacks, bad evaluation threats and other contents through order evaluation, affecting the normal trading order;


Please select the correct scenario to initiate a complaint, make reasonable use of the complaint rights, and describe the malicious behavior complaint acceptance scenario in more detail

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