Q: The buyer said that the mobile phone could not be opened, which can not be solved. What proof does the seller need to provide? A: Standard requirements for relevant certificates: 1) Manufacturer: product certificate; 2) Distributor: product qualification certificate and corresponding regular purchase certificate;

1. If the seller opens the n-hour delivery service, the goods need to be shipped 24/48/72 hours after the buyer places the order; If you...

Dear buyer, the seller does not refund the definition: (1) the goods have been returned to the merchant, but the merchant has not refunded, the money and goods are in the seller; (2) The order goods have not been received, the seller has not given you a refund, the money and goods are in the seller. In order to facilitate the settlement between you and the buyer, it is recommended that you provide evidence as follows: (1) The Courier logistics sheet of the goods returned and