It is recommended that you take the initiative to contact the seller to clarify the subsequent treatment of the agreement. If you need to return, replace, repair, please ask the seller for the correct shipping address, and agree clearly the freight party and delivery method; If you need a replacement, please provide your latest shipping address. If you need a refund, the seller takes the initiative to agree to after-sales, in the following three cases, the system will directl

Don't worry, please confirm the status of your goods first. If your returned goods are still in transit, please contact the logistics express company immediately and ask the other party to return the goods. If your goods have been signed by the other party, it is recommended that you contact the other party immediately and ask the other party to return the goods to you. Warm reminder: Because the above two cases may produce additional freight, and the basic need for you to be

When the buyer receives the goods due to product problems or other reasons need to refund the return. The detailed operation process is as follows: First, the buyer applies for a refund 1. Click "Apply for refund", please find in "My Ali" and enter the "Buyer Transaction Management" service, click "purchased goods" to find the transaction order that needs to apply for refund, click the "Apply for refund" link at the end; 2. Select the refund item, the system will open a new w