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Sam Xia

Customer Manager

University of Dundee

10 Years experience in E-commerce focusing on order fulfillment and logistic management

What is exchange Protection in 1688?

For your newly released product information through the store after opening the "Strength Guarantee Service", the corresponding replacement service will be directly matched and displayed in accordance with the categories you selected under the "Strength Merchant Service"; If the corresponding category of goods support both "7-day replacement service" and "15-day replacement service", you should choose the replacement service supported by the product when publishing the product information (must choose one, "7-day replacement service" or "15-day replacement service"), the product will be displayed and applicable to the replacement service commitment you choose.

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