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Sam Xia

Customer Manager

University of Dundee

10 Years experience in E-commerce focusing on order fulfillment and logistic management

Security Services at 1688-1

Security Services mean that an additional protection service. A seller in a particular industry voluntarily provides to a buyer in addition to a commitment to a "buyer's protection" service.

Dropshippers buy goods with "7-day replacement", "15-day replacement", "21-day replacement" and "60-day replacement" logos through online transactions. Within a certain period of time after signing for the goods, if they are not satisfied with the goods, they can change the goods for free.

If dropshipper purchases a commodity marked ""," "or" "through online transactions, and the seller fails to deliver the goods within the corresponding time after a completed payment through Alipay or placed a successful order on cash on delivery.

Alibaba will compensate the buyer in proportion to the actual amount paid by the buyer for the commodity.


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