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The Writer

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Sam Xia

Customer Manager

University of Dundee

10 Years experience in E-commerce focusing on order fulfillment and logistic management

How to Track 1688 Logistic Information of the Products I Purchased?

1. Enter the [My Ali] - [Buyer Transaction Management] application to check the status of your orders in the "Purchased Goods". If it is "waiting for the buyer to confirm receipt", you can click "View Logistics".

2. In the open page "Logistics Information", you can view the logistics delivery and transportation of this transaction.


1. If there is no logistics tracking information, it is recommended that you directly call the service hotline of the corresponding logistics and express or visit the website of the corresponding company to inquire logistics or express tracking information or contact the seller to provide the correct waybill number and logistics tracking information.

2. If the order status is "waiting for the seller to deliver the goods", it is suggested that you remind the seller to deliver the goods as soon as possible.

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