In this case, the seller may have actually sent the goods, but did not click the delivery button in the background, so you have to contact the seller and ask him to provide the logistics waybill number. You can go to the official website of the logistics company to query the tracking information with the waybill number, and ask him to operate the delivery in the transaction management background, so that the transaction can proceed smoothly.
Delayed delivery: Goods have been shipped, but the delivery time exceeds the promised delivery time or the delivery time specified in the rule. False delivery: The goods are not delivered within 24 ho
Shipment violations are broken down into four categories: out of stock and not shipped, not shipped/refused to ship, delayed shipment, and false shipment, which are defined as follows: Out of stock an
FAQ 1. What does it mean that businesses must respond within 2 hours? For the order that meets the fast return, the seller shall respond to the refund within 2 hours after the buyer initiates the refu