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Delayed delivery: Goods have been shipped, but the delivery time exceeds the promised delivery time or the delivery time specified in the rule. False delivery: The goods are not delivered within 24 ho
Shipment violations are broken down into four categories: out of stock and not shipped, not shipped/refused to ship, delayed shipment, and false shipment, which are defined as follows: Out of stock an
FAQ 1. What does it mean that businesses must respond within 2 hours? For the order that meets the fast return, the seller shall respond to the refund within 2 hours after the buyer initiates the refu