What does it Mean to Close After Sale at 1688?
Here are three conditions that can cause after-sale shutdowns
1. After the seller agrees and selects the return address, the buyer shall complete the return within 7 days; otherwise, the after-sale service will be automatically closed after timeout;
2. If the seller rejects the after-sales agreement, the buyer has 5 days to modify the agreement after the rejection. If the agreement is not modified within the time limit, the after-sales agreement will be closed;
3. The buyer cancels the after-sale application, and the after-sale status changes to after-sale closed.
After sale, there is only one application opportunity. After closing, you cannot apply again. Therefore, please pay attention to the changes of background after-sales status and deal with them in time to avoid losses.