Q: The buyer said that the mobile phone could not be opened, which can not be solved. What proof does the seller need to provide?
A: Standard requirements for relevant certificates:
1) Manufacturer: product certificate;
2) Distributor: product qualification certificate and corresponding regular purchase certificate;
The first step: Want Want contact the seller to inform the specific return freight amount, the Alipay account and the name of the recipient, and ask them to check and refund themselves as soon as poss
It is recommended that you take the initiative to contact the seller to clarify the subsequent treatment of the agreement. If you need to return, replace, repair, please ask the seller for the correct
Don't worry, please confirm the status of your goods first. If your returned goods are still in transit, please contact the logistics express company immediately and ask the other party to return the
